Symerah | FAQ
The Symerah Experience
What is Symerah?
Symerah is a luxury artistic brand specializing in digital wedding invitations, branding kits, and bespoke artistic creations. Each design is a masterful blend of hand-drawn craftsmanship and refined digital precision, created for those who seek presence, not excess.
How are Symerah designs different from traditional wedding stationery?
Symerah creations are not just invitations—they are statements. Unlike mass-produced stationery, each design is crafted with intentional artistry, transcending trends to embody timeless elegance and quiet sophistication.
Who is Symerah for?
Symerah is for those who appreciate the art of refinement. Whether you are curating an unforgettable celebration or defining a luxury brand identity, our creations are designed for visionaries who seek meaning, not just aesthetics.
Digital Wedding Invitations & Suites
What are digital wedding invitations, and why should I choose them?
Digital invitations are the modern evolution of luxury event stationery, offering the prestige of traditional invitations with the ease of instant accessibility. They allow effortless sharing, seamless customization, and an eco-conscious approach—without compromising artistry.
How does the ordering process work?
Each invitation is available as a fully customizable Canva template, professionally designed for a flawless experience. Upon purchase, you’ll receive an instant link to personalize your invitation effortlessly—no design software or expertise needed, just your vision.
Can I request a fully custom design?
Exclusive custom commissions are available for clients seeking a completely tailored experience. Due to the meticulous nature of bespoke design, only a select number of custom requests are accepted to ensure the highest level of craftsmanship.
Branding Kits & Artistic Prints
What is included in a branding kit?
Our branding kits are elevated, cohesive identity systems designed for luxury brands. Each suite typically includes:
— A refined logo suite (primary, secondary & submarks)
— A curated color palette for timeless sophistication
— Typography selections that reinforce brand identity
— Bespoke brand elements tailored for effortless consistency
Are the branding kits fully editable?
Yes. Every element is thoughtfully designed for seamless customization, allowing you to refine your branding while preserving its artistic integrity.
Do you offer logo design separately?
Symerah specializes in holistic brand identity solutions rather than isolated logos. However, select bespoke services may be available upon request for those seeking an exclusive, stand-alone emblem.
Orders, Delivery & Policies
How will I receive my order?
All Symerah creations are delivered digitally—no waiting, no shipping delays. Upon purchase, you’ll receive an instant access link to your high-resolution files.
What format will my files be in?
Wedding invitations and branding kits are provided in high-resolution PNG, PDF, and editable Canva formats, ensuring flawless customization and seamless presentation.
Do you offer refunds or exchanges?
Due to the nature of digital products, all sales are final. However, we are committed to ensuring a seamless experience—if you encounter any issues, our team is here to assist.
Additional Inquiries
I have a question that isn’t listed here. How can I contact Symerah?
For all inquiries, please visit our Contact Page. Every message is personally reviewed to ensure a refined and effortless experience.